Field Technician II

19 hours ago

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IDR is seeking a Field Technician II to join one of our top clients for an opportunity in Atlanta, GA. This role involves field-based work with heavy travel, supporting the installation, troubleshooting, and testing of CCTV and low-voltage systems at customer sites. The company specializes in security and technology solutions within a dynamic, fast-paced industry.

Position Overview for the Field Technician II:

Serve as a lead onsite; direct, inspect, and audit technicians’ work as needed
Perform complete installation and service work at customer sites (install/configure/troubleshoot/test) based on schedule
Provide timely updates/deliverables to project teams and support centers; act as a point of escalation for client issues and drive resolution when possible
Help train less experienced technicians and support administrative task coaching
Complete required job administration accurately and on time

Requirements for the Field Technician II:

2+ years as a Technician I (or equivalent low-voltage experience)
Low-voltage installation/service: install, configure, troubleshoot, test onsite
Proficiency in 5 of these 10 areas: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
Industry manufacturer certifications or structured cabling experience
BICSI Installer 1 certification (must complete/maintain), OSHA 30, LIFT, local installer licenses/cards, HIPAA Training (must complete)
Knowledge across technologies such as CCTV, intrusion, fire alarm, access control, networking
Microsoft Suite basics (Outlook, Excel, Teams, Word) + general laptop proficiency
Strong communication (written/verbal), organization, attention to detail
Self-starter; problem-solver; able to run field work with minimal oversight
Strong customer service mindset; able to handle stress and multitask

What's in it for you?

Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com