Field Technician II
Job ID: 502481 Posted 18 hours ago
Norcross, GA
Contract to Hire
All Other
Job Details
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IDR is seeking a Field Technician II to join one of our top clients for an opportunity in Atlanta, GA. This role involves field-based work with heavy travel, supporting the installation, troubleshooting, and testing of CCTV and low-voltage systems at customer sites. The company specializes in security and technology solutions within a dynamic, fast-paced industry.
Position Overview for the Field Technician II:
- Serve as a lead onsite; direct, inspect, and audit technicians’ work as needed
- Perform complete installation and service work at customer sites (install/configure/troubleshoot/test) based on schedule
- Provide timely updates/deliverables to project teams and support centers; act as a point of escalation for client issues and drive resolution when possible
- Help train less experienced technicians and support administrative task coaching
- Complete required job administration accurately and on time
Requirements for the Field Technician II:
- 2+ years as a Technician I (or equivalent low-voltage experience)
- Low-voltage installation/service: install, configure, troubleshoot, test onsite
- Proficiency in 5 of these 10 areas: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
- Industry manufacturer certifications or structured cabling experience
- BICSI Installer 1 certification (must complete/maintain), OSHA 30, LIFT, local installer licenses/cards, HIPAA Training (must complete)
- Knowledge across technologies such as CCTV, intrusion, fire alarm, access control, networking
- Microsoft Suite basics (Outlook, Excel, Teams, Word) + general laptop proficiency
- Strong communication (written/verbal), organization, attention to detail
- Self-starter; problem-solver; able to run field work with minimal oversight
- Strong customer service mindset; able to handle stress and multitask
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.